Friday, April 14, 2006
VAC-1 Hearing Aid Vacuum Warranty
We had just increased the warranty on our VAC-1 Hearing Aid Vacuum from 2 years to 3 years a little while ago, frankly because they just never come back for repair and we wanted a nice edge on our competition. I think we could have increased it to 5 or 10 years if we wanted to (maybe in the future). We have been manufacturing these units for 7 years now, and another 5 years before that with the company I used to work for, and we have only seen a couple come back. And to tell you the truth there was nothing wrong with them.
The weird thing about this is the same day we announced the new warranty, I got a call from a customer who had just taken over an older hearing aid practice, and while he was looking over the equipment in the lab he came across one of our VAC-1 units. Now, the VAC-1 is a powerful vacuum pump that we have configured to clean hearing aids. It can be used as a stand alone unit, or configured with some options for hearing aid drying and so forth. You can get a complete description on our web site here. The system was still being used, but it was only set up for cleaning hearing aids with the vacuum pump and he wanted more functions, so he gave us a call. Come to find out the unit was from 1997 and still going strong. All he needed to modernize was the VAC-1D vacuum desiccator chamber for fast hearing aid drying, and the VAC-1C compressor option for blowing air.
This is one of those days where you know you made a good decision.
The weird thing about this is the same day we announced the new warranty, I got a call from a customer who had just taken over an older hearing aid practice, and while he was looking over the equipment in the lab he came across one of our VAC-1 units. Now, the VAC-1 is a powerful vacuum pump that we have configured to clean hearing aids. It can be used as a stand alone unit, or configured with some options for hearing aid drying and so forth. You can get a complete description on our web site here. The system was still being used, but it was only set up for cleaning hearing aids with the vacuum pump and he wanted more functions, so he gave us a call. Come to find out the unit was from 1997 and still going strong. All he needed to modernize was the VAC-1D vacuum desiccator chamber for fast hearing aid drying, and the VAC-1C compressor option for blowing air.
This is one of those days where you know you made a good decision.
